Last updated: July 31st 2025

At The Skin Studio, your privacy is important to us. This policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

The Skin Studio

The Loom, 60 The Coombe, The Liberties, Dublin, D08 ERK4

Website: https://www.theskinstudio.ie

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

We may collect and process the following personal data:

Name

Email address

Phone number

Billing and delivery address

Order and purchase details

Skin consultation details (only if submitted by you)

IP address and browsing behaviour (via cookies and analytics)

3. How We Use Your Data

We use your data to:

Process orders and deliver products

Respond to enquiries or provide support

Send marketing emails (if you opt-in)

Improve our website and services

Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

Contract: To fulfill your orders

Consent: For marketing emails or cookies

Legal obligation: For tax and regulatory purposes

Legitimate interest: To improve our services and respond to enquiries

5. Marketing Communications

You will only receive marketing communications if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

6. Cookies & Analytics

We use cookies to enhance your experience and analyse traffic. You can manage cookie preferences via our cookie banner or browser settings.

Types of cookies used:

Essential cookies: Required for website functionality

Analytics cookies (e.g. Google Analytics): Help us understand website performance

Marketing cookies: Used for remarketing or personalised ads (only if accepted)

7. Data Sharing

We may share your data with:

Payment processors (e.g., Stripe/PayPal)

Delivery providers

Email platforms (e.g., Klaviyo)

Analytics providers (e.g., Google)

We never sell your personal data.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, and in accordance with legal requirements.

9. Your GDPR Rights

You have the right to:

Access your data

Request correction or deletion

Withdraw consent at any time

Object to processing

Request data portability

Lodge a complaint with the Data Protection Commission (DPC) in Ireland

Contact: www.dataprotection.ie

10. Contact Us

If you have questions or concerns about your privacy, please contact:

The Skin Studio

Email: Megan.Byrne@realskinsolutions.ie